Users unable to enter Care Types

Incident Report for Trust PH TECH

Resolved

This incident has been resolved.

Posted Jun 06, 2024 - 11:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 06, 2024 - 06:07 PDT

Investigating

Users are currently unable to enter Care Types within CIM. Users will see the following error message "There are no care types configured for this eligibility". The engineering team is currently investigating the issue.

Posted Jun 05, 2024 - 15:44 PDT

This incident affected: CIM1, CIM3, CIM5, and CIM6.