Trust PH TECH Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM5 Operational

CIM6 Operational

Secure SFTP (MOVEit) Operational

Test Component Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

CIM1 - End User Satisfaction Score

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CIM3 - End User Satisfaction Score

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CIM4 - End User Satisfaction Score

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CIM5 - End User Satisfaction Score

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CIM6 - End User Satisfaction Score

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Past Incidents

Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Some Emails from Within CIM are Not Sending

Resolved - Emails are no longer being bounced by the external service provider. Emails that we were able to resend that were bounced as a result of this issues have been resent.
Sep 26, 16:07 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 09:15 PDT

Identified - A small number of emails sent from within CIM are being bounced by an external service provider. We are working with the service provider to resolve the issue.
Sep 23, 15:08 PDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

Sep 23, 2022

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.