Trust PH TECH Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM4 Operational

CIM5 Operational

CIM6 Operational

Secure SFTP (MOVEit) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

CIM1 - End User Satisfaction Score

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CIM3 - End User Satisfaction Score

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CIM4 - End User Satisfaction Score

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CIM5 - End User Satisfaction Score

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CIM6 - End User Satisfaction Score

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Past Incidents

Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

CIM System Maintenance (Supporting System)

Completed - The scheduled maintenance has been completed.
Oct 2, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 PDT

Scheduled - CIM's underlying document storage system is scheduled for maintenance to make performance and stability enhancements. The following features in all CIM systems will be unavailable: viewing and attaching documents. All other features of CIM will remain available. This maintenance window will occur from 7:00 PM to 8:00 PM on Wednesday (10-02-2019).
Oct 1, 09:20 PDT

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.