All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM6 ? Operational
CIM1 ? Operational
PacificSource ? Operational
CIM5 ? Operational
MHO ? Operational
Secure SFTP (MOVEit) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
CIM1 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
PacificSource - End User Satisfaction Score ?
Fetching
MHO - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
Past Incidents
Dec 10, 2016

No incidents reported today.

Dec 9, 2016

No incidents reported.

Dec 8, 2016

No incidents reported.

Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - The fix for this issue has been deployed. Users are now able to search for providers that do not have assigned offices.
Dec 2, 15:55 PST
Identified - An issue has been identified that prevents users from finding some providers during the authorization submission process. A fix is currently being tested and verified for deployment.
Dec 2, 10:45 PST
Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.