Trust PH TECH Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM4 Operational

CIM5 Operational

CIM6 Operational

Secure SFTP (MOVEit) Operational

Test Component Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

CIM1 - End User Satisfaction Score

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CIM3 - End User Satisfaction Score

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CIM4 - End User Satisfaction Score

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CIM5 - End User Satisfaction Score

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CIM6 - End User Satisfaction Score

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Past Incidents

Nov 30, 2021

Disabled Notes Fields

Resolved - A fix for this issue with notes has been released. Notes will work as expected now.
Nov 30, 11:15 PST

Identified - We have identified an issue in which some notes fields are disabled when they should not be. We are working to resolve this issue as quickly as possible.
Nov 30, 10:21 PST

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

Error Creating New Disclosures

Resolved - This incident has been resolved.
Nov 18, 09:06 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 20:02 PST

Identified - An issue has been found in which an error occurs while creating a new disclosure. We have identified the issue and expect a fix for this to be released later this evening.
Nov 17, 13:31 PST

Nov 17, 2021

Nov 16, 2021

No incidents reported.