Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
Resolved -
This issue has been fixed. Member Manager will show the test flag correctly now.
Feb 5, 11:24 PST
Identified -
An issue has been identified in which members in Member Manager are showing the test member flag. We are actively working on a fix for this issue.
Feb 5, 10:46 PST
Completed -
The scheduled maintenance has been completed.
Feb 3, 23:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 22:30 PST
Scheduled -
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (02-03-2025).
Jan 21, 09:47 PST
Completed -
The scheduled maintenance has been completed.
Jan 30, 23:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:30 PST
Scheduled -
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (01-30-2025).
Jan 21, 09:42 PST
Completed -
The scheduled maintenance has been completed.
Jan 29, 22:31 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 21:30 PST
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (01-29-2025).
Jan 21, 09:39 PST
Completed -
The scheduled maintenance has been completed.
Jan 29, 22:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 21:31 PST
Scheduled -
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:00 PM to 10:00 PM on Wednesday (01-29-2025).
Jan 21, 09:38 PST
Completed -
The scheduled maintenance has been completed.
Jan 23, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 PST
Scheduled -
We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (01-23-2025).
Jan 21, 09:28 PST