All Systems Operational

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Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Secure SFTP (MOVEit) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 PDT
Scheduled - PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
May 5, 11:46 PDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
May 1, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (05-01-2025).
Apr 18, 15:08 PDT
Apr 30, 2025
CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 21:30 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-30-2025)
Apr 18, 14:55 PDT
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Apr 30, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:30 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-30-2025).
Apr 18, 14:54 PDT
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