All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM 5 and CIM 6 Maintenance Mar 29, 2023 21:30-22:30 PDT
We will be performing maintenance on our CIM 5 and CIM 6 systems in order to make performance and stability improvements. During this time CIM 5 and CIM 6 systems will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Wednesday (03-29-2023).
Posted on Mar 16, 2023 - 14:51 PDT
CIM 3 Maintenance Mar 30, 2023 22:30-23:30 PDT
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (03-30-2023).
Posted on Mar 16, 2023 - 14:59 PDT
CIM1 - End User Satisfaction Score ?
Fetching
CIM3 - End User Satisfaction Score ?
Fetching
CIM4 - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023
Completed - The scheduled maintenance has been completed.
Mar 22, 23:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:31 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Wednesday (03-22-2023).
Mar 16, 14:15 PDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023
Completed - The scheduled maintenance has been completed.
Mar 20, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 14:16 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, and source data. All other features of CIM will remain available. This maintenance window will occur from 10:00 PM to 11:00 PM on Monday (03-20-2023).
Mar 16, 14:06 PDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.