Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
Completed -
The scheduled maintenance has been completed.
May 7, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 PDT
Scheduled -
PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
May 5, 11:46 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:30 PDT
Scheduled -
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (05-01-2025).
Apr 18, 15:08 PDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 22:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 21:30 PDT
Scheduled -
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-30-2025)
Apr 18, 14:55 PDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 20:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:30 PDT
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-30-2025).
Apr 18, 14:54 PDT