Trust PH TECH Status

All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 Operational

CIM3 Operational

CIM5 Operational

CIM6 Operational

MOVEit SFTP (secure.phtech.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

CIM 3 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 6, 23:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:30 PST

Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (03-06-2025).
Feb 14, 14:25 PST

Mar 5, 2025

CIM System Maintenance (Supporting System)

Completed - The scheduled maintenance has been completed.
Mar 5, 23:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:30 PST

Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (03-05-2025).
Feb 14, 14:24 PST

CIM 6 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 5, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:30 PST

Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (01-29-2025).
Feb 14, 14:22 PST

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.