All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1   ? Operational
CIM3   ? Operational
CIM4   ? Operational
CIM5   ? Operational
CIM6   ? Operational
Secure SFTP (MOVEit)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
CIM1 - End User Satisfaction Score ?
Fetching
CIM3 - End User Satisfaction Score ?
Fetching
CIM4 - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Resolved - This issue has been resolved.
Nov 29, 08:20 PST
Monitoring - Our engineers have released an update to CIM that fixes the issue with vendors displaying multiple times in Accounting Manager. Accounting Manager can be used to process claims now. Thank you for your patience while we researched and fixed this issue.
Nov 28, 11:05 PST
Update - Our engineers have identified why this is happening and are researching the proper solution to the problem. As part of what our engineers have found, we recommend that any account processing in Account Manager be put on hold until this problem is resolved. We will have another update as soon as more information is available.
Nov 28, 09:39 PST
Identified - Our engineers have identified why this is happening and are researching the proper solution to the problem. We will have another update as soon as more information is available.
Nov 28, 09:31 PST
Investigating - We have identified an issue in which batches are including vendors multiple times. This is causing incorrect totals. Our engineers are diligently working to address this issue. We will provide an update as soon as possible.
Nov 28, 09:05 PST