All Systems Operational

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Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - A fix for this issue has been put into production.
Jun 18, 15:44 PDT
Identified - We have identified an issue in Claim Manager that is causing a problem with changing eligibilities. We are working on a fix. We will update the status again once we have tested the fix and updated production.
Jun 18, 08:15 PDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.