All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 8:00 PM to 9:00 PM on Wednesday (05-29-2024).
Posted on May 17, 2024 - 15:15 PDT
CIM 3 Maintenance May 30, 2024 23:00 - May 31, 2024 00:00 PDT
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Thursday (05-30-2024).
Posted on May 17, 2024 - 15:37 PDT
CIM 5 and CIM 6 Maintenance Jun 5, 2024 23:00 - Jun 6, 2024 00:00 PDT
We will be performing maintenance on our CIM 5 and CIM 6 systems in order to make performance and stability improvements. During this time CIM 5 and CIM 6 systems will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Wednesday (06-05-2024).
Posted on May 28, 2024 - 11:13 PDT
CIM 1 Maintenance Jun 5, 2024 23:00 - Jun 6, 2024 00:00 PDT
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Wednesday (06-05-2024).
Posted on May 28, 2024 - 11:11 PDT
CIM1 - End User Satisfaction Score ?
Fetching
CIM3 - End User Satisfaction Score ?
Fetching
CIM4 - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 5 and CIM 6 systems in order to make performance and stability improvements. During this time CIM 5 and CIM 6 systems will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (05-23-2024).
May 17, 15:00 PDT
May 22, 2024

No incidents reported.

May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Monday (05-20-2024).
May 17, 14:43 PDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.