All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing system maintenance to the web access component of the secure.phtech.com platform used for file transfers. During the maintenance HTTPS web access for file transfers may be briefly impacted. SFTP traffic will not be impacted.
Posted on Jul 17, 2024 - 16:52 PDT
CIM1 - End User Satisfaction Score ?
Fetching
CIM3 - End User Satisfaction Score ?
Fetching
CIM4 - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 PDT
Scheduled - We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 11:00 PM to 11:59 PM on Wednesday (07-10-2024).
Jun 20, 15:01 PDT
Jul 10, 2024
Jul 9, 2024

No incidents reported.

Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 8:00 PM to 9:00 PM on Monday (07-08-2024).
Jun 20, 14:58 PDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.