CIM - Unable to update / view certain authorizations
Incident Report for Trust PH TECH
Resolved
This incident has been resolved.
Posted Jan 18, 2024 - 10:05 PST
Monitoring
Fixes for the opening and save issue has been deployed to production. We will continue to monitor this issue.
Posted Jan 17, 2024 - 10:39 PST
Identified
An additional issue was identified where some authorizations could not be opened. The team has identified the issues and is working on a resolutions.
Posted Jan 17, 2024 - 08:59 PST
Monitoring
A fix has been implemented in production. Users may need to reload their browser cache (CTRL+F5).
Posted Jan 17, 2024 - 08:39 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 17, 2024 - 08:09 PST
Investigating
An issue that was identified that prevents updating of existing authorizations in CIM. We are currently working to identify the root cause.
Posted Jan 17, 2024 - 07:27 PST
This incident affected: CIM1, CIM3, CIM5, and CIM6.
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