Referrals: Unable to search for provider picks that have no assigned offices

Incident Report for Trust PH TECH

Resolved

The fix for this issue has been deployed. Users are now able to search for providers that do not have assigned offices.

Posted Dec 02, 2016 - 15:55 PST

Identified

An issue has been identified that prevents users from finding some providers during the authorization submission process. A fix is currently being tested and verified for deployment.

Posted Dec 02, 2016 - 10:45 PST

This incident affected: CIM1, CIM3, CIM5, and CIM6.