CIM 3 Slowness and Sometimes Unresponsive

Incident Report for Trust PH TECH

Resolved

We have put in a couple of fixes for this issue and have been monitoring it for the last few hours. The issue is resolved now.

Posted Feb 01, 2024 - 15:40 PST

Monitoring

We fixed the additional issue that came up that was causing CIM 3 to be slow and sometimes unresponsive. We will be monitoring CIM 3 for another couple of hours.

Posted Feb 01, 2024 - 14:02 PST

Investigating

The slowness and non-responsiveness of CIM 3 has returned. We are looking into it further.

Posted Feb 01, 2024 - 12:47 PST

Monitoring

We fixed the issue that was causing CIM 3 to be slow and sometimes unresponsive. We will be monitoring CIM 3 for another couple of hours.

Posted Feb 01, 2024 - 12:26 PST

Identified

We have identified an issue that is causing CIM 3 to run slowly and to sometimes be unresponsive. We have found what is causing the issue and we are actively working to correct this.

Posted Feb 01, 2024 - 12:13 PST

This incident affected: CIM3.