Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (04-03-2025). Posted on
Mar 24, 2025 - 15:10 PDT
Completed -
The scheduled maintenance has been completed.
Apr 2, 22:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:30 PDT
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Mar 24, 14:57 PDT
Completed -
The scheduled maintenance has been completed.
Apr 2, 22:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:30 PDT
Scheduled -
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Mar 24, 14:43 PDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 PDT
Scheduled -
We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (03-27-2025).
Mar 21, 15:08 PDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:30 PDT
Scheduled -
We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (03-24-2025).
Mar 21, 14:32 PDT
Completed -
The scheduled maintenance has been completed.
Mar 20, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled -
PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
Mar 19, 21:55 PDT