All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:00 PM to 10:00 PM on Wednesday (10-30-2024).
Posted on Oct 18, 2024 - 14:38 PDT
CIM 6 Maintenance Oct 30, 2024 21:00-22:00 PDT
We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:00 PM to 10:00 PM on Wednesday (10-30-2024).
Posted on Oct 18, 2024 - 14:36 PDT
CIM 3 Maintenance Nov 4, 2024 22:30-23:30 PST
We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (11-04-2024).
Posted on Oct 18, 2024 - 14:39 PDT
CIM1 - End User Satisfaction Score ?
Fetching
CIM3 - End User Satisfaction Score ?
Fetching
CIM4 - End User Satisfaction Score ?
Fetching
CIM5 - End User Satisfaction Score ?
Fetching
CIM6 - End User Satisfaction Score ?
Fetching
Past Incidents
Oct 29, 2024

No incidents reported today.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Completed - The scheduled maintenance has been completed.
Oct 24, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (10-24-2024).
Oct 18, 13:34 PDT
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Completed - The scheduled maintenance has been completed.
Oct 21, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (10-21-2024).
Oct 18, 13:29 PDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.