All Systems Operational

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Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CIM 3 Maintenance Apr 3, 2025 22:30-23:30 PDT

We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (04-03-2025).
Posted on Mar 24, 2025 - 15:10 PDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
CIM System Maintenance (Supporting System)
Completed - The scheduled maintenance has been completed.
Apr 2, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:30 PDT
Scheduled - CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Mar 24, 14:57 PDT
CIM 6 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:30 PDT
Scheduled - We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Mar 24, 14:43 PDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
CIM 5 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (03-27-2025).
Mar 21, 15:08 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (03-24-2025).
Mar 21, 14:32 PDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Secure SFTP (MOVEit) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
Mar 19, 21:55 PDT
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