All Systems Operational

About This Site

Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.

CIM1 ? Operational
CIM3 ? Operational
CIM5 ? Operational
CIM6 ? Operational
MOVEit SFTP (secure.phtech.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CIM System Maintenance (Supporting System) Apr 2, 2025 21:30-22:30 PDT

CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Posted on Mar 24, 2025 - 14:57 PDT

CIM 6 Maintenance Apr 2, 2025 21:30-22:30 PDT

We will be performing maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 11:00 PM on Wednesday (04-02-2025).
Posted on Mar 24, 2025 - 14:43 PDT

CIM 3 Maintenance Apr 3, 2025 22:30-23:30 PDT

We will be performing maintenance on our CIM 3 systems in order to make performance and stability improvements. During this time the CIM 3 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Thursday (04-03-2025).
Posted on Mar 24, 2025 - 15:10 PDT
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
CIM 5 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 PDT
Scheduled - We will be performing maintenance on our CIM 5 systems in order to make performance and stability improvements. During this time the CIM 5 system will be unavailable. This maintenance window will occur from 10:00 PM to 11:00 PM on Thursday (03-27-2025).
Mar 21, 15:08 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
CIM 1 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:30 PDT
Scheduled - We will be performing maintenance on our CIM 1 systems in order to make performance and stability improvements. During this time the CIM 1 system will be unavailable. This maintenance window will occur from 10:30 PM to 11:30 PM on Monday (03-24-2025).
Mar 21, 14:32 PDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Secure SFTP (MOVEit) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - PH TECH will be performing scheduled maintenance on Secure SFTP (MOVEit). Access to services will be temporarily suspended during this period.
Mar 19, 21:55 PDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
CIM 6 Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:30 PDT
Scheduled - We will be performing an emergency maintenance on our CIM 6 systems in order to make performance and stability improvements. During this time the CIM 6 system will be unavailable. This maintenance window will occur from 9:30 PM to 10:30 PM on Monday (03-17-2025).
Mar 17, 18:47 PDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

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