A fix for the issue has been released and normal functionality has been confirmed.
Posted 12 days ago. May 10, 2017 - 12:36 PDT
CIM is currently experiencing an error when sending emails through the user interface. This affects all emails sent from CIM (claims, referrals, and members). PH Tech is actively working on this issue and will provide a resolution as quickly as possible.
Posted 13 days ago. May 10, 2017 - 08:25 PDT
This incident affected: CIM6, CIM1, PacificSource, CIM5, and MHO.