External Partner Scheduled Maintenance
Incident Report for Trust PH TECH
Resolved
Payspan completed their scheduled maintenance. Normal functionality has been restored.
Posted 6 months ago. Mar 19, 2018 - 08:08 PDT
Identified
An external partner system utilized within CIM, PaySpan, has informed us that they have scheduled system maintenance this Saturday (March 17th) from 6 pm to 8 pm. The following functions of CIM may be impacted during their scheduled maintenance: Member EOBs, Provider Vouchers, Exports and directly logging into PaySpan.
Posted 6 months ago. Mar 15, 2018 - 13:39 PDT
This incident affected: CIM1, CIM3, CIM4, CIM5, CIM6, and Secure SFTP (MOVEit).