Unable to submit pre-auths with codegroups

Incident Report for Trust PH TECH

Resolved

We have verified that the fix successfully restored normal functionality.

Posted Apr 26, 2017 - 14:17 PDT

Monitoring

The fix has been has been deployed.

Posted Apr 26, 2017 - 11:46 PDT

Update

A fix for this issue has been identified and is currently being tested.

Posted Apr 26, 2017 - 11:15 PDT

Identified

An issue has been discovered that prevents users from submitting pre-auths. The issue only affects pre-auths that require procedure codegroups. We are working to resolve the issue as quickly as possible.

Posted Apr 26, 2017 - 10:28 PDT

This incident affected: CIM1, CIM3, CIM5, and CIM6.