Our customers chose us because we strive to provide the highest quality services with transparency. In that spirit, we publish our real-time performance metrics publicly, to demonstrate our commitment to our partners in the healthcare community.
Completed -
The scheduled maintenance has been completed.
Mar 14, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 21:00 PDT
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, and source data. All other features of CIM will remain available. This maintenance window will occur from 9:00 PM to 10:00 PM on Thursday (03-14-2024).
Mar 14, 12:57 PDT
Completed -
The scheduled maintenance has been completed.
Mar 13, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 21:00 PDT
Scheduled -
CIM's underlying EDI system requires maintenance. The following features in all CIM systems will be unavailable: importing, exporting, source data and authentication. All other features of CIM will remain available. This maintenance window will occur from 9:00 PM to 11:00 PM on Wednesday (03-13-2024).
Mar 5, 20:41 PST
Resolved -
We have resolved the issue that was causing CIM 3 to run slow and be intermittently unavailable.
Mar 12, 13:31 PDT
Identified -
We have identified an issue in which CIM 3 is running slow and sometimes unavailable. We are actively working to resolve this issue now.
Mar 12, 13:20 PDT